Reference

How tambang101 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process deposits via DANA, OVO, or GoPay, and keep your session secure.

Account data protectedDANA, OVO, GoPay payment contextNo third-party data salesYour access rights explainedIndonesia-region applicable

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HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Security is not a feature we bolt on — it is part of how the account system works from the moment you verify your phone number. Here is what that looks like in practice across four areas we manage directly.

Encryption in Transit All data exchanged between your device and our servers travels over SSL. This covers login requests, payment confirmations through DANA or OVO, and account settings updates.

Cookie Use We use session cookies to keep you logged in and preference cookies to remember your lobby settings. We do not use third-party advertising cookies that track you across other sites.

Account Access Controls Your account requires OTP verification on new device logins. If we detect a login from an unrecognised device or region, we prompt re-verification before granting lobby access.

Data Retention and Deletion When you close your account, we remove marketing-profile data within a defined period. Transaction records are held only as long as required under applicable local law in Indonesia.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you need to update, access, or remove personal information tied to your tambang101 account, our support team handles data requests directly. Contact us through live chat on the site, by email, or through the in-account help section. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt as soon as your message reaches us.

Live Chat Open the chat widget from any page inside your account. Describe your data request and our team will log it and confirm next steps.

Email Support Send your request to our support address listed in the account help section. Include your registered phone number for faster verification of your identity.

In-Account Help Navigate to the Help section after logging in. Submit a data or privacy request directly from there — it routes to our privacy handling team.

What We Collect and Why It Matters

tambang101 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect information in two ways: what you give us directly, and what your device sends automatically. Direct data includes your name, email address, phone number, and payment identifiers — the account number or wallet ID you use with DANA, OVO, or GoPay when you make

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a deposit or withdrawal request. Automatic data includes your IP address, device type, browser version, and session timestamps. We use this to detect unusual login attempts and to match your session to the correct account region. We do not collect payment credentials like PINs or full
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card numbers — those stay inside your e-wallet app. Data we hold is used for four purposes only: account verification, transaction processing, fraud prevention, and communication about your account activity. We do not sell, rent, or trade your personal data to marketing partners. Retention follows a
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defined schedule: active account data is held while your account remains open; transaction logs are kept for the period required under applicable local law. If you are in a region where access depends on local law and eligible status, the same retention rules apply. Players in
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Makassar and across Indonesia can request a copy of their stored data through our support channel at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Rights — Common Questions

These are the questions we hear most often about how we handle personal data. If your question is not covered here, reach out through live chat or the in-account help section.

We store your name, email, phone number, and the wallet reference you use with DANA, OVO, or GoPay. We also hold session logs and transaction history for security and compliance purposes.

Yes. Submit a data access request through the in-account Help section or by emailing support. We verify your identity first, then provide a summary of stored data within a reasonable timeframe.

We do not sell or rent your data. We share information only with payment processors like DANA, OVO, and GoPay to complete your transactions, and with fraud-detection services as needed.

Go to account settings after logging in. You can update your contact details there. A verification step — usually an OTP to your current number — confirms the change is authorised by you.

Marketing and preference data is removed within a defined period after account closure. Transaction records are kept for the duration required under applicable local law in Indonesia.

Contact us immediately via live chat. Change your password and re-verify your phone number. Our team will review login activity and can flag or suspend the account while we investigate.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How tambang101 Handles Your Personal Information

Data Handling, Cookies and Account Security

Reach Us About Your Data

Your Privacy Rights — Common Questions

01 What personal data does tambang101 actually store about my account?

02 Can I request a copy of all the data you hold on me?

03 Does tambang101 share my data with third parties?

04 How do I update the phone number or email on my account?

05 How long does tambang101 keep my data after I close my account?

06 What should I do if I think my account data has been accessed without my permission?

Privacy Policy

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